Innovative queue management

Use call-in systems for modern customer management at public authorities, in hospitals, banks or medical practices.

Modell MITRA der eKiosk GmbH

Modern call-in systems for your customers

eKiosk is manufacturer of innovative call-in systems. These typically consist of a registration terminal or ticket dispenser, and a large-format display to call waiting people forward.

Besides the core functionality of a call-in system further add-ons such as routing, digital signage or certain self-service processes can be integrated.

You're looking for such a management system? Then contact us now and get an individual consultation.

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Four steps to efficient call-in management

Overview of important call-in system functions

  • Ticket allocation through employees at reception, at self service terminals in waiting area or through online reservation on your home page.
  • Call-in through employees with correct area of competence.
  • Display of ticket numbers on fully customisable screens, optionally expandable with infotainment elements.
  • Mobile queries of waiting times with smartphones via QR code to spend waiting time outside waiting area.
  • Live status display of waiting times on your homepage.
  • Extensive statistics, evaluation- and control functions of business operation.

If you are convinced by these features than contact us to learn everything you need to about call-in sytems with regard to your area of application.

Contact us now

Suitable models for call-in systems

Do you have questions? Would you like a consultation?

If you are interested in our series models or need a bespoke solution, please get in touch with us. We will provide you with detailed information and individual solutions for your industry and needs.

Simply call us or use our enquiry form.

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+49 (0) 351 50 174-0

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