First self check in terminal in CHEM hospital in Niederkorn
In the entrance hall of the hospital, patients can scan their insurance card and confirm the data displayed on the screen (name, appointment etc.). They have the possibility to announce themselves for their appointment without the help of an employee. The self check in terminal prints a waiting number for the patients. The identity is once again checked by an employee before the treatment in order to meet the strict safety guidelines.
Shorter waiting times because of check-in terminal
Thanks to the new system, the patient streams are already separated in the entrance area: inpatients and outpatients. In fact, the waiting times are shorter and the service quality increases. “We want to offer our patients user-friendly, innovative and fast solutions,” said Daniel Cardao, CHEM’s Head of Administration and Finance Director. Therefore, such self-check-in system is also planned in the near future at the Esch site.
In the entrance hall of the hospital, patients can scan their insurance card and confirm the data displayed on the screen (name, appointment etc.). They have the possibility to announce themselves for their appointment without the help of an employee. The self check in terminal prints a waiting number for the patients. The identity is once again checked by an employee before the treatment in order to meet the strict safety guidelines.
Shorter waiting times because of check-in terminal
Thanks to the new system, the patient streams are already separated in the entrance area: inpatients and outpatients. In fact, the waiting times are shorter and the service quality increases. “We want to offer our patients user-friendly, innovative and fast solutions,” said Daniel Cardao, CHEM’s Head of Administration and Finance Director. Therefore, such self-check-in system is also planned in the near future at the Esch site.