{"id":13837,"date":"2020-03-26T08:54:56","date_gmt":"2020-03-26T07:54:56","guid":{"rendered":"https:\/\/ekiosk.com\/?page_id=13837"},"modified":"2021-08-16T12:19:55","modified_gmt":"2021-08-16T10:19:55","slug":"public-institutions","status":"publish","type":"page","link":"https:\/\/ekiosk.com\/en\/industries\/public-institutions\/","title":{"rendered":"Public Institutions"},"content":{"rendered":"\t\t
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Administration<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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digital systems for public institutions, authorities and administrations<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Kiosk systems and digital signage solutions in public institutions are now indispensable due to legal regulations. In 2017, for example, the OZG (Online Access Act) laid down requirements for the digitization of public administrations.<\/p>

Classical examples for an Administration 4.0 are call systems or POS terminals for the payment of fees, which can already be found in many institutions. In the field of e-government, kiosk systems have been developed where complete transactions between authorities and citizens can be carried out.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Application areas in public institutions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n Visitor Management <\/h2>\n

<\/p>\n\n

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\n Wayfinding <\/h2>\n

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\n Call System <\/h2>\n

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Shaping the future.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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eKiosk already has a variety of solutions for digital administration in its portfolio. We were also part of the project “Saxon Citizens’ Terminal”<\/a>, for which we developed new hardware and software. If you would like to learn more about this topic, please contact us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\tMore information about our citizen terminals\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
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Use the advantages of our devices and learn more about citizen terminals for administrations and citizens.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\n\t\t\t\t\t\tdownload Whitepaper\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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all administrative services should be digital<\/div>\t\t\t
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Quick and easy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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The Benefits of Citizen Terminals in Public Administrations<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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The focus of these kiosk solutions for government agencies, public administrations and municipalities is the decentralized processing and optimization of administrative files for citizens, who can thus be reached in rural areas via e-government.<\/p>

Within the framework of the digital public authority service, administrative files such as passport applications, re-registration when moving house, child benefit applications or business registrations are processed easily and conveniently.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n Citizens' Consultation<\/span>\n <\/h3>\n

Citizens' terminals enable personal and direct advice. Thus, requests can be processed much more efficiently and quickly. <\/p>\n <\/div>\n <\/div>\n\n <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n Video Telephony<\/span>\n <\/h3>\n

Via video telephony, picture-to-picture contact can be established with an administrative employee.<\/p>\n <\/div>\n <\/div>\n\n <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n Interactive Operation<\/span>\n <\/h3>\n

Our touch displays enable simple and intuitive operation. If a different language setting is required, this can be easily set on the terminal. <\/p>\n <\/div>\n <\/div>\n\n <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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If payments have to be made, this process can take place directly on the device. There are different payment options, for example by credit card.<\/p>\n <\/div>\n <\/div>\n\n <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n Print Function<\/span>\n <\/h3>\n

Using the print functions, forms and applications can be printed directly.<\/p>\n <\/div>\n <\/div>\n\n <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n Electronic Signature<\/span>\n <\/h3>\n

To facilitate administrative processes, signatures can also be executed digitally. This simplifies data maintenance and contributes to a more rapid processing of applications.<\/p>\n <\/div>\n <\/div>\n\n <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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news about Public Institutions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\tDigital Administrations – More important now than ever!\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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Children are not allowed to go to school, employees not to work and citizens not to the office. To combat the coronavirus, the federal government has drastically restricted public life. Our partner Smart CJM has developed a cloud solution to help administrations to be there for the people. … Read More<\/a><\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tNew whitepaper on automated visitor management now available\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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eKiosk GmbH with its products has always been a company that works with the latest technologies and innovative ideas at the cutting edge of technology. In our new whitepaper \u201cVisitor Management 4.0\u201d, the application possibilities of digital signage solutions are shown and explained at the front desk. … Read More<\/a><\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\tSupport for the Lacrima Mourning Centre\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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eKiosk has supported the Dresden Johanniter-Unfall-Hilfe e. V. with a donation. The association has raised funds for the opening of a funeral center for children and adolescents by crowdfunding. … Read More<\/a><\/p>\n\t\t<\/div>\n\t\t\n\t\t\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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The Online Access Act<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Public authorities in Germany are to be increasingly digitized in order to offer citizens simple and fast communication.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\tE-Government-Act\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t
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\n\t\t\t\t\t\t\tAs early as 2013, a digitisation programme was established with the Act on the Promotion of Electronic Administration - the E-Government Act. The aim is to provide the federal, state and local governments with user-friendly electronic administrative services.\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\tE-Government-gesetz\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t
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\n\t\t\t\t\t\t\tBereits 2013 wurde mit dem Gesetz zur F\u00f6rderung der elektronischen Verwaltung \u2013 dem E-Government-Gesetz \u2013 eine Digitalisierungs-Programm festgelegt. Ziel ist es, Bund, L\u00e4nder und Kommunen mit nutzerfreundlichen elektronischen Verwaltungsdiensten auszustatten.\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\tOnline Access Act\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t
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\n\t\t\t\t\t\t\tSince then, the \"Digital Governance 2020\" programme has been launched, in which the security and efficiency of digital systems play a particularly important role. In addition, the OZG - the Online Access Act - came into force in 2017. This law obliges the federal and state governments to \"offer their administrative services also electronically via administrative portals\". (OZG, \u00a71, Abs. 2)\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\tdigital Kiosk-Systems\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t
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\n\t\t\t\t\t\t\tSimple access to the interconnected portals is thus to be created by 2022, for example with the aid of digital kiosk systems. These have Internet access as well as scanners and printers and are set up in freely accessible areas of the administration building. \t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Digital terminals to promote efficiency<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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In addition to the above-mentioned classic digital signage applications in public institutions such as wayfinding and visitor management, the self-service sector in particular offers a wide range of opportunities for public authorities. For example, citizens can reserve license plates, submit applications and adjust data online outside opening hours.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n Independent Processing <\/span>\n <\/h3>\n

A self-sufficiently functioning citizens' terminal enables independent processing of requests (housing benefit application).<\/p>\n <\/div>\n <\/div>\n\n <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n Authentication Possible<\/span>\n <\/h3>\n

Authentication is carried out via the identity card or by means of an electronic signature, without employees taking action.<\/p>\n <\/div>\n <\/div>\n\n <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n Relief for Employees<\/span>\n <\/h3>\n

Processes such as the reservation of a desired license plate number at the terminal can thus be handled by the user alone. This self-service process relieves employees of time-consuming routine tasks.<\/p>\n <\/div>\n <\/div>\n\n <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Our Success Stories<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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[masterslider alias=\"ms-2-1-public eng\"]<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Find what you were looking for?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Contact form<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\tQUESTIONS & CONSULTATION\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t
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\n\t\t\t\t\t\t\tWould you like to know more about public institutions?
\nPlease contact us by phone under +49 (0)351 50174 0<\/a> or via our contact form.\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tContact us now\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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How can we help you?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tQUESTIONS & CONSULTING\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tDo you need more information about public institutions?
\nPlease contact us by phone under +49 (0)351 50174 0<\/a> or via our contact form.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tContact us now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

DigitalAdministration digital systems for public institutions, authorities and administrations Kiosk systems and digital signage solutions in public institutions are now indispensable due to legal regulations. In 2017, for example, the OZG (Online Access Act) laid down requirements for the digitization … Read More<\/a> … Read More<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"parent":12334,"menu_order":47,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-13837","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ekiosk.com\/en\/wp-json\/wp\/v2\/pages\/13837","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ekiosk.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ekiosk.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ekiosk.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/ekiosk.com\/en\/wp-json\/wp\/v2\/comments?post=13837"}],"version-history":[{"count":0,"href":"https:\/\/ekiosk.com\/en\/wp-json\/wp\/v2\/pages\/13837\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/ekiosk.com\/en\/wp-json\/wp\/v2\/pages\/12334"}],"wp:attachment":[{"href":"https:\/\/ekiosk.com\/en\/wp-json\/wp\/v2\/media?parent=13837"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}