{"id":150250,"date":"2020-01-13T10:47:50","date_gmt":"2020-01-13T09:47:50","guid":{"rendered":"https:\/\/ekiosk.com\/solutions\/aufrufsysteme-warteschlangenmanagement\/"},"modified":"2026-01-09T13:24:22","modified_gmt":"2026-01-09T12:24:22","slug":"call-systems-queue-management","status":"publish","type":"page","link":"https:\/\/ekiosk.com\/en\/solutions\/call-systems-queue-management\/","title":{"rendered":"Call systems & queue management"},"content":{"rendered":"\t\t
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queue<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n Innovative call systems <\/h1>\n

Use call systems in government offices, hospitals, banks, doctors' offices and many other places for modern customer management. Anywhere you greet customers or where a wait is expected, eKiosk's engaging call systems prove useful. Learn more about our solutions. <\/p>\n\n <\/div>\n <\/div>\n\n <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Key features of digital call systems<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tWaiting Stamps\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tSelf-Service\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tWayfinding\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tDigital Signage\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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more than just a call system<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Our call systems can be used in many different ways. Thanks to the variable software and hardware, they are not just created for a single purpose. Discover all the advantages of eKiosk’s modern call and queue management solutions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n Payment-Solution<\/span>\n <\/h3>\n

Our terminals can be equipped with payment components, e.g. to settle outstanding invoices in hospitals, doctors' surgeries or public authorities.<\/p>\n <\/div>\n <\/div>\n\n <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n Dispensing of waiting stamps<\/span>\n <\/h3>\n

Waiting tags can be generated and printed out via the system. These are automatically registered in the system and appear on a centrally located display.<\/p>\n <\/div>\n <\/div>\n\n <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n Advertising display<\/span>\n <\/h3>\n

Place advertisements from your advertising partners on your displays and make the best use of the available space.<\/p>\n <\/div>\n <\/div>\n\n <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n Displaying the waiting times<\/span>\n <\/h3>\n

The expected waiting times are shown on central displays. Thanks to innovative software, the appealing CI design is no problem. Previously arranged appointments, for example, can be prioritized and displayed.\u00a0<\/p>\n <\/div>\n <\/div>\n\n <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n System integration<\/span>\n <\/h3>\n

The systems can be fully integrated into the existing IT infrastructure, enabling increased efficiency among employees and more harmonious processes throughout the company.<\/p>\n <\/div>\n <\/div>\n\n <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n Self-Service Login<\/span>\n <\/h3>\n

Self-service terminals can be used to make a detailed advance registration on site. If desired, the data is transferred to the system and accelerates the customer\/patient contact.<\/p>\n <\/div>\n <\/div>\n\n <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n Remote inquiry<\/span>\n <\/h3>\n

Let your customers make better use of their waiting time than staying in the waiting room. With the possibility to be informed about the waiting time via smartphone, your customers and patients are no longer location-bound.<\/p>\n <\/div>\n <\/div>\n\n <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n Wayfinding<\/span>\n <\/h3>\n

Show your customers the way to the waiting room, the nearest caf\u00e9 or the treatment room. Through our innovative wayfinding solutions, waiting times can be used effectively and offer your customers an improved and more relaxed experience.<\/p>\n <\/div>\n <\/div>\n\n <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Our Partners<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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To always find the best solution for our customers, we work with software experts who provide customized solutions.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n Kommunix<\/a>\n <\/h3>\n

Kommunix is a medium-sized company that has been successfully developing and selling user-friendly and modern software solutions for the municipal administration sector since 1991. The software products are continuously adapted to the current legal and technical conditions. Numerous administrations have benefited from the know-how.<\/p>\n <\/div>\n <\/div>\n\n <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n Smart-CJM<\/a>\n <\/h3>\n

Smart-CJM is a full-service provider in customer journey management. Decades of experience in the management of customer and patient flows in the public sector, healthcare and retail sectors are evidence of the highest level of expertise.\nThe solutions implement the requirements of a service-oriented journey in a demonstrably efficient and scalable manner.<\/p>\n <\/div>\n <\/div>\n\n <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Choosethe rightqueue Innovative call systems Use call systems in government offices, hospitals, banks, doctors’ offices and many other places for modern customer management. Anywhere you greet customers or where a wait is expected, eKiosk’s engaging call systems prove useful. Learn … Read More<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"parent":22015,"menu_order":60,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-150250","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ekiosk.com\/en\/wp-json\/wp\/v2\/pages\/150250","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ekiosk.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ekiosk.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ekiosk.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/ekiosk.com\/en\/wp-json\/wp\/v2\/comments?post=150250"}],"version-history":[{"count":0,"href":"https:\/\/ekiosk.com\/en\/wp-json\/wp\/v2\/pages\/150250\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/ekiosk.com\/en\/wp-json\/wp\/v2\/pages\/22015"}],"wp:attachment":[{"href":"https:\/\/ekiosk.com\/en\/wp-json\/wp\/v2\/media?parent=150250"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}