Kiosk systems – the adaptation professionals among displays
Reduce waiting times
Digital kiosk systems can significantly reduce waiting times or even completely bypass queues by offering more alternatives for customers or visitors. By providing an alternative self-service solution, waiting times are also indirectly reduced for those who choose the more traditional way – a double relief.
Provide access
In addition to the queuing problem, kiosk systems also offer a variety of other services. Among other things, information, goods and other offers can be made available to the user. One application example is use in museums. Here, kiosks can be used to display information and videos on specific exhibits. The visitor thus receives added value, as additional background information on the artist or the historical classification of the work can be displayed. A retailer, on the other hand, would be able to access goods in his shop by implementing a self-service kiosk. For example, a kiosk can display an interactive map of the supermarket in order to find the desired products as quickly as possible. Any confusion is quickly resolved and employees are relieved of additional work.
Reduce waiting times
Digital kiosk systems can significantly reduce waiting times or even completely bypass queues by offering more alternatives for customers or visitors. By providing an alternative self-service solution, waiting times are also indirectly reduced for those who choose the more traditional way – a double relief.
Provide access
In addition to the queuing problem, kiosk systems also offer a variety of other services. Among other things, information, goods and other offers can be made available to the user. One application example is use in museums. Here, kiosks can be used to display information and videos on specific exhibits. The visitor thus receives added value, as additional background information on the artist or the historical classification of the work can be displayed. A retailer, on the other hand, would be able to access goods in his shop by implementing a self-service kiosk. For example, a kiosk can display an interactive map of the supermarket in order to find the desired products as quickly as possible. Any confusion is quickly resolved and employees are relieved of additional work.
Maximize efficiency
Process optimization and efficiency maximization – this is what electronic kiosk systems stand for. Implementation is achieved by enabling customers and visitors to perform simple tasks independently. When checking in for an appointment, purchasing or searching for information, users should be able to carry out the process independently – unless they need the help of an employee. The independent handling of simple tasks by customers and visitors enables employees to focus their time and energy on more demanding tasks. For example, they can take on more advisory tasks in order to ensure maximum customer satisfaction.
Improve usability
Whatever their purpose, kiosk systems can improve the overall experience for both the users who interact with them and the companies and organizations that implement them. Kiosks certainly can’t replace the valuable relationship between customers/visitors and employees – which they don’t want. Rather, they enable users to make their own experiences undisturbed and to decide freely on the basis of them: Kiosk system or the classic cash register?
From maximizing efficiency and reducing waiting times to improving the overall custom experience – electronic kiosks can be used by companies and organizations of all kinds to help them achieve their goals.
Maximize efficiency
Process optimization and efficiency maximization – this is what electronic kiosk systems stand for. Implementation is achieved by enabling customers and visitors to perform simple tasks independently. When checking in for an appointment, purchasing or searching for information, users should be able to carry out the process independently – unless they need the help of an employee. The independent handling of simple tasks by customers and visitors enables employees to focus their time and energy on more demanding tasks. For example, they can take on more advisory tasks in order to ensure maximum customer satisfaction.
Improve usability
Whatever their purpose, kiosk systems can improve the overall experience for both the users who interact with them and the companies and organizations that implement them. Kiosks certainly can’t replace the valuable relationship between customers/visitors and employees – which they don’t want. Rather, they enable users to make their own experiences undisturbed and to decide freely on the basis of them: Kiosk system or the classic cash register?
From maximizing efficiency and reducing waiting times to improving the overall custom experience – electronic kiosks can be used by companies and organizations of all kinds to help them achieve their goals.