Support & Claim
Support and
claim
Servicecenter
Your Request Becomes Our Task
You can reach the eKiosk Service Center via the form below.
A member of staff will contact you immediately.
You will then receive a possible problem solution or an identification number for your service request or RMA (Return Merchandise Authorization) process.
Service Center
We are here for you!
Monday – Friday
9am – 4pm
available at:
+49 (0) 351 50 174-200
You can reach the eKiosk Service Center via the form below.
A member of staff will contact you immediately.
You will then receive a possible problem solution or an identification number for your service request or RMA (Return Merchandise Authorization) process.
Service Center
We are here for you!
Monday – Friday
9am – 4pm
available at:
+49 (0) 351 50 174-200
CHECKLIST FOR RETURNS
- Fill out the form
- Get RMA number
- Pack the claimed goods securely for transport
- Attach RMA number clearly visible on the outside
- Return product to:
Note when packing: Observe the transport regulations of the service provider
- Fill out the form
- Get RMA number
- Pack the claimed goods securely for transport
- Attach RMA number clearly visible on the outside
- Return product to:
eKiosk GmbH
Service [your RMA Nummer]
Werner-Hartmann-Str. 2
01099 Dresden
Note when packing: Observe the transport regulations of the service provider
eKiosk GmbH
Service [your RMA Nummer]
Werner-Hartmann-Str. 2
01099 Dresden
eKiosk Serviceform
Without eKiosk serial number and qualified error description, processing can only be done with increased effort. Deliveries labelled differently can lead to an extended processing time.
Data backups are always the responsibility of the customer. We assume no liability for data loss.