Barrier-free screens and terminals

For barrier-reduced terminals different aspects must be considered: eKiosk encourages the development of accessible digital signage solutions

Barrierefreie Terminals der eKiosk GmbH

Accessible digital signage systems

When people discuss removing barriers for displays and terminals, they often think only of accessibility for wheelchair uses. Accessibility, however, extends far beyond the needs of wheelchair users: cognitive disabilities and impaired sight and hearing, for example, are equivalent criteria against which terminals should be assessed.

Accessible kiosk systems such as these are still a long way from becoming the market standard, and it is for this reason that eKiosk is encouraging the development of more accessible terminals.

On our website, we demonstrate which of our devices already fulfil this standard, while also sharing what you should know about the topic of accessibility.

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Reduced-barrier solutions

What does accessibility mean? – A technical definition

Accessibility is defined by the German Disability Equality Act, the BGG. Under the law, digital signage systems are defined as accessible if “they can be located by, and are accessible to, and useable by people with disabilities in the usual manner without any particular difficulties and generally without the help of others.”

Reduced-barrier solutions are partially accessible. This means that, while total accessibility is the ultimate goal, it is not (yet) fully achieved. Instead, barrier reduction involves the greatest possible, economically justifiable removal of barriers.

Which legal standards must be fulfilled to achieve full accessibility?

The guidelines setting out the requirements for accessible, interactive multimedia kiosks provide instructions and recommendations with respect to determining whether a kiosk system meets the criteria for full accessibility. They make reference to a wide variety of DIN standards.

These DIN standards include the following points:

  • Public buildings must be fully accessible for people with mobility-related disabilities,
    with no barriers to overcome.
  • Public transportation and public spaces must meet “basic requirements for information and orientation,
    such as the two-senses principle.”
  • Items providing information must feature braille or raised lettering for rapid recognition and interpretation.

Reduced-barrier digital signage models by eKiosk

Which practical aspects must be considered when implementing a reduced-barrier terminal?

When developing new digital signage systems that are designed to achieve full accessibility, an extremely broad range of aspects must be considered. We have provided a summary of some of these here:

  • Controls should clearly stand out visually from the background, be located an appropriate distance apart, and must be appropriately sized.
  • An appropriate gap should be maintained between different keys and there should be an integrated raised dots should be integrated for Braille users.
  • Appropriately sized, contrasting text should be built in.
  • Text-to-speech output should be available as an option.
  • Icons should be labelled with text.
  • Cards and documents should be easily removable and stand out from the surface of the terminal.
  • Controls and screen should be within reach and/or within view of a sitting or standing person.
  • The two senses principle should be applied.
  • Text should be prepared in simple language with supporting pictures.
  • Keyboard inputs should not be subject to any tight time limits.

Do you have questions? Would you like a consultation?

If you are interested in our series models or need a bespoke solution, please get in touch with us. We will provide you with detailed information and individual solutions for your industry and needs.

Simply call us or use our enquiry form.

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