Digital
Citizens' terminal
for Sachsen

Digital Citizen's Terminal

Individual Kiosk Terminal for Citizen Service in Saxony

Within the scope of a tender, eKiosk produced the Citizens’ Terminal for the Saxon Ministry of the Interior. In addition to the individual redesign of the hardware, the services included the associated software and the backend system.

Client

The Saxon State Ministry of the Interior – SMI for short – is a supreme state authority in Saxony. The tasks of the SMI are numerous and range from the organisation of elections and votes to the training and further education of civil servants. Another important task is also the guarantee of the protection of the constitution, as well as the local administration.

Since 2013, the Citizens’ Terminal in the Ministry of the Interior (SMI) has been providing support, especially for digital administrative processes. 

This is because digitisation is also making inroads into administration at state level and emphasises the importance of upgrading. More and more municipalities are now offering digital services and are meeting with positive feedback from citizens who enjoy using the applications.

girl on top of a building in dresden
girl on top of a building in dresden

Client

The Saxon State Ministry of the Interior – SMI for short – is a supreme state authority in Saxony. The tasks of the SMI are numerous and range from the organisation of elections and votes to the training and further education of civil servants. Another important task is also the guarantee of the protection of the constitution, as well as the local administration.

Since 2013, the Citizens’ Terminal in the Ministry of the Interior (SMI) has been providing support, especially for digital administrative processes. 

This is because digitisation is also making inroads into administration at state level and emphasises the importance of upgrading. More and more municipalities are now offering digital services and are meeting with positive feedback from citizens who enjoy using the applications.

Quantity

14 individual devices |Individual PHEX Stand (55'') models with printer and scanner (RFID)

Client

Saxon Ministry of the Interior

ekiosk Service

Design, Construction, Software, Production, Project Management, Assembly/Delivery

Quantity

14 individual devices |Individual PHEX Stand (55'') models with printer and scanner (RFID)

Client

Saxon Ministry of the Interior

Service

Design, Construction, Software, Production, Project Management, Assembly/Delivery

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Project Description

With the Saxonian citizen terminal, eKiosk has created a solution that allows administrative processes of the citizens’ office to be handled digitally – with the help of the employee in the authority to whom a video connection is established.

The background to the development of the Citizens’ Terminal is the ongoing municipal reforms, which have resulted in the closure of citizens’ offices in rural areas.

Project Description

With the Saxonian citizen terminal, eKiosk has created a solution that allows administrative processes of the citizens’ office to be handled digitally – with the help of the employee in the authority to whom a video connection is established.

The background to the development of the Citizens’ Terminal is the ongoing municipal reforms, which have resulted in the closure of citizens’ offices in rural areas.

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technical layout

22" Full-HD Touch Screen with Privacy Filter

Telephone Receiver with Armoured Cable and Webcam for Video Telephony

A4 Laser Printer and Document Scanner

Reader Identity Card

Powerful PC System

Girocard Reader

22" Full-HD Touch Screen with Privacy Filter

Telephone Receiver with Armoured Cable and Webcam for Video Telephony

Powerful PC System

A4 Laser Printer and Document Scanner

Reader Identity Card

Girocard Reader

Bürgerterminal für Sachsen

Project Solution

The focus of this kiosk solution for authorities, public administrations and municipalities is the decentralized processing and optimization of administrative files for citizens, who can thus be reached in rural areas by means of eGovernment.

Within the scope of the digital authority service, administrative files such as passport applications, re-registration when moving house, child benefit applications or business registrations are processed simply and conveniently. 

The core of the solution for a digital citizens’ consultation hour is the specially developed eGovernment software, which automatically supports a large number of necessary administrative processes. 

Bürgerterminal für Sachsen

Project Solution

The focus of this kiosk solution for authorities, public administrations and municipalities is the decentralized processing and optimization of administrative files for citizens, who can thus be reached in rural areas by means of eGovernment.

Within the scope of the digital authority service, administrative files such as passport applications, re-registration when moving house, child benefit applications or business registrations are processed simply and conveniently. 

The core of the solution for a digital citizens’ consultation hour is the specially developed eGovernment software, which automatically supports a large number of necessary administrative processes. 

What concrete advantages does the digital signage solution offer?

Optimisation of the Administrative Act

With the Citizen's Terminal a decentralized handling of the administrative process can take place. This is particularly beneficial for the population in rural areas.

Information Point

The Citizens' Terminal can display information about tourism or city-specific news and keeps the citizens of a city up to date.

Use of the Latest Technologies

The applications of the Citizen's Terminal not only comply with legal regulations for digitalisation, but also use all the possibilities of today's age.

Das haben unsere Kunde zu sagen...

“Die eKiosk GmbH war ein engagierter Auftragnehmer, der auf all unsere Wünsche eingegangen ist und auch flexibel die Zusammenarbeit mit anderen Partnern koordinierte.”

Would you like to implement a similar Project?

contact form

QUESTIONS & CONSULTING

Do you have questions or need professional consulting?
Please contact us by phone under +49 (0)351 50174 0 or via our contact form.
Contact us now

Would you like to implement a similar Project?

QUESTIONS & CONSULTING

Do you need more information about our products?
Please contact us by phone under +49 (0)351 50174 0 or via our contact form.

Bezahlinformationen

Bezahl-
optionen

Bezahloptionen im eKiosk Shop

Bezahl-
optionen im eKiosk Shop

Alle Informationen rund um das Thema Bezahlung im Shop der eKiosk GmbH. 

Bei Fragen können Sie sich jederzeit an uns wenden:

+49 351 50174 0

Zum Kontaktformular

Neukunden

In der Regel zahlen Neukunden bei uns per Vorkasse. Ausgenommen sind lediglich Städte bzw. Kommunen und Schulen. Konzerne können im Einzelfall auch andere Regelungen vereinbaren.

Bestandskunden

Kunden, die bei uns als Bestandskunden geführt werden, zahlen standardmäßig per Rechnung (10 Tage Netto oder nach Vereinbarung).

Mietgeschäft

Kunden, die bei uns Produkte mieten, zahlen immer per Vorkasse. Das gilt auch für Bestandskunden.

Leihstellungen

Wenn Sie von uns eine Leihstellung erhalten, zahlen Sie den Versand per Vorkasse oder nach Vereinbarung.

Versandinformationen

Versand-
informationen

Versandinformationen zum eKiosk Shop

VERSAND-
INFORMATIONEN ZUM EKIOSK SHOP

Alle Informationen rund um das Thema Versand der eKiosk Produkte. 

Bei Fragen können Sie sich jederzeit an uns wenden:

+49 351 50174 0

Zum Kontaktformular

Versand von Kaufgeräten

Versand per Paket

Kleine Systeme, wie z. B. das SIRRION 12“ und 15“ sowie Ersatzteile versenden wir per Paket.

23,00 € innerhalb Deutschlands

Versand mit Europalette

Fast alle Kiosksysteme zwischen 19“ und 42“ versenden wir per Europalette.

  • 153,00 € – 1 Gerät je Palette, in Deutschland
  • 167,00 € – 2 Geräte je Palette, in Deutschland
  • 264,00 € – 1 Gerät je Palette, nach Österreich
  • 434,00 € – 1 Gerät je Palette, inkl. Zoll, in der Schweiz

Bei einigen Geräten ist ein Versand mit 2 Geräten pro Palette möglich. Fragen Sie hierzu bei unserem Vertrieb nach: Zum Kontaktformular

Sonderpalette

Alle Modelle größer als 49” versenden wir per Sonderpalette. Die Preise werden je nach Produkt individuell vereinbart. Fragen Sie hierzu bei unserem Vertrieb nach: Zum Kontaktformular

Trackcase

Auf Wunsch versenden wir Geräte in einer stabilen Transportbox/einem Flight-Case. Es wird immer nur 1 Gerät je Case verpackt.

  • 263,00 € – in Deutschland, inkl. Rückholung des leeren Case
  • 479,00 € – nach Österreich inkl. Rückholung des leeren Case
  • 850,00 € – in die Schweiz, inkl. Rückholung des leeren Case

Kurier

Auf Wunsch versenden wir unsere Produkte per Kurier. Die Kosten sind abhängig von der Lieferadresse und anderen Faktoren. Wir überprüfen gerne die Verfügbarkeit für Sie auf Anfrage.

Wir empfehlen ein Versenden per Kurier bei einer Stückzahl von mehr als 2 Modellen, vor allem für Geräte ab 42”.

Versand von Mietgeräten

  • per Europalette: CERES 22“, Console 32“
  • per Case: PHEX Stand 55“
  • per Kurier: Kosten abhängig von der Lieferadresse

Eine Spedition liefert Ihnen die Produkte per Europalette oder Case bis frei Bordsteinkante.

Die Kosten entsprechen einem Versand von Kaufgeräten.

Auf Wunsch beauftragen wir einen Kurier, der das Modell bis frei Verwendungsstelle liefert. Fragen Sie hierzu bei unserem Vertrieb nach: Zum Kontaktformular