reduce
Waiting
Times

Queue Management

Queues occur in many situations. Not all customers or patients can be served or treated at the same time. Smart systems are available to ensure that the time spent waiting is as short as possible. Modern queue management guarantees maximum efficiency and shorter waiting times.

Queue Management

Queues occur in many situations. Not all customers or patients can be served or treated at the same time. Smart systems are available to ensure that the time spent waiting is as short as possible. Modern queue management guarantees maximum efficiency and shorter waiting times.

Advantages of smart queue management

Reduced waiting times

Thanks to the smart system, waiting times for each individual person can be significantly reduced.

Space for advertising

Use the display area of your call-in systems for personalized advertising and product presentations

Reduced waiting times

Thanks to the smart system, waiting times for each individual person can be significantly reduced.

Space for advertising

Use the display area of your call-in systems for personalized advertising and product presentations

Modular

The systems are easily expandable and thanks to their modular design they impress with their versatility.

Statistics & Evaluation

Use statistics and evaluate the needs of your customers intelligently. Monitor the status of your queue in real-time.

Modular

The systems are easily expandable and thanks to their modular design they impress with their versatility.

Statistics & Evaluation

Use statistics and evaluate the needs of your customers intelligently. Monitor the status of your queue in real-time.

Smart

The algorithm automatically assigns the waiting persons to an employee who has the necessary competences. Later queue numbers are held back by an intelligent system.

Accessibility

Guarantee accessibility through voice output and height-adjustable systems.

Smart

The algorithm automatically assigns the waiting persons to an employee who has the necessary competences. Later queue numbers are held back by an intelligent system.

Accessibility

Guarantee accessibility through voice output and height-adjustable systems.

Connected

Through a complete system integration, any number of call-in systems can be managed centrally.

Satisfaction

Reduced waiting times guarantee happier and more satisfied customers and a more pleasant working environment for your employees.

Connected

Through a complete system integration, any number of call-in systems can be managed centrally.

Satisfaction

Reduced waiting times guarantee happier and more satisfied customers and a more pleasant working environment for your employees.

Get to know your customers Better

airport check in

end-to-end system integration

The integration of a QMS (Queue Management System) into the entire system, for example in a doctor’s practice, brings further advantages. By networking the systems, processes can be coordinated and the employees’ working time can be made more efficient. If certain employees are not yet available because they are still in a consultation, the queue number of the next patient whose request has to be addressed explicitly to this employee is still held back. If the customer does not see his number yet, he will not become impatient so quickly.

Analysis of data

Evaluate the data your system collects with intelligent analysis methods and be better prepared for possible peak periods. Use facts and data and not your gut feeling for your personnel planning and save time and money.

Improve your customer experience from the very beginning

Nobody enjoys waiting, yet it is quite normal that there are queues. It does not matter whether this is the case at the doctor’s office, at the office, at the cash desk or at other services. With the help of digital solutions, your customers can not only be better entertained during the waiting time, the waiting time can actually be shortened by intelligent algorithms. Try it and your customers will be pleased with the shorter waiting times.

entrance of a shop
entrance of a shop

Improve your customer experience from the very beginning

Nobody enjoys waiting, yet it is quite normal that there are queues. It does not matter whether this is the case at the doctor’s office, at the office, at the cash desk or at other services. With the help of digital solutions, your customers can not only be better entertained during the waiting time, the waiting time can actually be shortened by intelligent algorithms. Try it and your customers will be pleased with the shorter waiting times.

airport check in

end-to-end system integration

The integration of a QMS (Queue Management System) into the entire system, for example in a doctor’s practice, brings further advantages. By networking the systems, processes can be coordinated and the employees’ working time can be made more efficient. If certain employees are not yet available because they are still in a consultation, the queue number of the next patient whose request has to be addressed explicitly to this employee is still held back. If the customer does not see his number yet, he will not become impatient so quickly.

Analysis of data

Evaluate the data your system collects with intelligent analysis methods and be better prepared for possible peak periods. Use facts and data and not your gut feeling for your personnel planning and save time and money.

Our kiosk systems for state-of-the-art queue management

Touchdisplay

The touch display with privacy filter is available in different sizes. A keyboard can be added if required.

QR-Code Reader

With the integrated QR Code Reader, pre-registered users can easily log in using the invitation sent to them. The user automatically receives a printout of his waiting mark.

Vana 21-5-Zoll Digital Signage Stele Ekiosk

Printer

With the integrated printer, waiting marks can be produced. Other documents can also be printed and passed on to the user, depending on the installed printer.

Modest Design

The devices are specially designed so that they can be easily integrated into any interior.

Our kiosk systems for state-of-the-art queue management

Touchdisplay

The touch display with privacy filter is available in different sizes. A keyboard can be added if required.

QR-Code Reader

With the integrated QR Code Reader, pre-registered users can easily log in using the invitation sent to them. The user automatically receives a printout of his waiting mark.

Vana 21-5-Zoll Digital Signage Stele Ekiosk

Printer

With the integrated printer, waiting marks can be produced. Other documents can also be printed and passed on to the user, depending on the installed printer.

Modest Design

The devices are specially designed so that they can be easily integrated into any interior.

To ensure that we always find the best solution for our customers, we work together with software experts who offer customized solutions.

Kommunix

Kommunix is a medium-sized company that has been successfully developing and selling user-friendly and modern software solutions for the municipal administration sector since 1991. The software products are continuously adapted to the current legal and technical conditions. Numerous public administrations have benefited from the expertise.

Smart-CJM

Smart-CJM is a full-service provider in customer journey management. Decades of experience in the management of customer and patient flows in the public sector, healthcare and retail sectors are proof of the highest level of expertise. The solutions implement the requirements of a service-oriented journey in a proven efficient and scalable way.

To ensure that we always find the best solution for our customers, we work together with software experts who offer customized solutions.

Kommunix

Kommunix is a medium-sized company that has been successfully developing and selling user-friendly and modern software solutions for the municipal administration sector since 1991. The software products are continuously adapted to the current legal and technical conditions. Numerous public administrations have benefited from the expertise.

Smart-CJM

Smart-CJM is a full-service provider in customer journey management. Decades of experience in the management of customer and patient flows in the public sector, healthcare and retail sectors are proof of the highest level of expertise. The solutions implement the requirements of a service-oriented journey in a proven efficient and scalable way.

How can we help you?

QUESTIONS & CONSULTING

Do you need more information about intelligent Queue Management?
Please contact us by phone under +49 (0)351 50174 0 or via our contact form.

How can we help you?

contact form

QUESTIONS & CONSULTING

Do you need more information about intelligent Queue Management?
Please contact us by phone under +49 (0)351 50174 0 or via our contact form.
Contact us now

Bezahlinformationen

Bezahl-
optionen

Bezahloptionen im eKiosk Shop

Bezahl-
optionen im eKiosk Shop

Alle Informationen rund um das Thema Bezahlung im Shop der eKiosk GmbH. 

Bei Fragen können Sie sich jederzeit an uns wenden:

+49 351 50174 0

Zum Kontaktformular

Neukunden

In der Regel zahlen Neukunden bei uns per Vorkasse. Ausgenommen sind lediglich Städte bzw. Kommunen und Schulen. Konzerne können im Einzelfall auch andere Regelungen vereinbaren.

Bestandskunden

Kunden, die bei uns als Bestandskunden geführt werden, zahlen standardmäßig per Rechnung (10 Tage Netto oder nach Vereinbarung).

Mietgeschäft

Kunden, die bei uns Produkte mieten, zahlen immer per Vorkasse. Das gilt auch für Bestandskunden.

Leihstellungen

Wenn Sie von uns eine Leihstellung erhalten, zahlen Sie den Versand per Vorkasse oder nach Vereinbarung.

Versandinformationen

Versand-
informationen

Versandinformationen zum eKiosk Shop

VERSAND-
INFORMATIONEN ZUM EKIOSK SHOP

Alle Informationen rund um das Thema Versand der eKiosk Produkte. 

Bei Fragen können Sie sich jederzeit an uns wenden:

+49 351 50174 0

Zum Kontaktformular

Versand von Kaufgeräten

Versand per Paket

Kleine Systeme, wie z. B. das SIRRION 12“ und 15“ sowie Ersatzteile versenden wir per Paket.

23,00 € innerhalb Deutschlands

Versand mit Europalette

Fast alle Kiosksysteme zwischen 19“ und 42“ versenden wir per Europalette.

  • 153,00 € – 1 Gerät je Palette, in Deutschland
  • 167,00 € – 2 Geräte je Palette, in Deutschland
  • 264,00 € – 1 Gerät je Palette, nach Österreich
  • 434,00 € – 1 Gerät je Palette, inkl. Zoll, in der Schweiz

Bei einigen Geräten ist ein Versand mit 2 Geräten pro Palette möglich. Fragen Sie hierzu bei unserem Vertrieb nach: Zum Kontaktformular

Sonderpalette

Alle Modelle größer als 49” versenden wir per Sonderpalette. Die Preise werden je nach Produkt individuell vereinbart. Fragen Sie hierzu bei unserem Vertrieb nach: Zum Kontaktformular

Trackcase

Auf Wunsch versenden wir Geräte in einer stabilen Transportbox/einem Flight-Case. Es wird immer nur 1 Gerät je Case verpackt.

  • 263,00 € – in Deutschland, inkl. Rückholung des leeren Case
  • 479,00 € – nach Österreich inkl. Rückholung des leeren Case
  • 850,00 € – in die Schweiz, inkl. Rückholung des leeren Case

Kurier

Auf Wunsch versenden wir unsere Produkte per Kurier. Die Kosten sind abhängig von der Lieferadresse und anderen Faktoren. Wir überprüfen gerne die Verfügbarkeit für Sie auf Anfrage.

Wir empfehlen ein Versenden per Kurier bei einer Stückzahl von mehr als 2 Modellen, vor allem für Geräte ab 42”.

Versand von Mietgeräten

  • per Europalette: CERES 22“, Console 32“
  • per Case: PHEX Stand 55“
  • per Kurier: Kosten abhängig von der Lieferadresse

Eine Spedition liefert Ihnen die Produkte per Europalette oder Case bis frei Bordsteinkante.

Die Kosten entsprechen einem Versand von Kaufgeräten.

Auf Wunsch beauftragen wir einen Kurier, der das Modell bis frei Verwendungsstelle liefert. Fragen Sie hierzu bei unserem Vertrieb nach: Zum Kontaktformular