New video service for banks in the Swiss canton of Uri – eKiosk New video service for banks in the Swiss canton of Uri – eKiosk

New video service for banks in the Swiss canton of Uri

Successful debut! In the Swiss canton of Uri, the newly developed PHEX VS systems from eKiosk have been in use since June.

Digitalization of branch banks

At the Urner Kantonalbank, all functions of the modern telepresence systems were tested in detail over the last three months and were completely convincing. In the branch offices in Altdorf, Bürglen, Erstfeld and Schattdorf around the south-eastern arm of Lake Lucerne, the video service terminals, which were jointly developed by eKiosk and Tellma, are located and enable the advisors of the cantonal bank to have personal and direct contact with the customers in a very simple way. The video service is used by customers of all ages and meets the requirements for any kind of request. The feedback is outstanding!

© Blatthirsch

From young to old: Simple operation and high satisfaction

After the three-month test phase, the initial conclusion is consistently positive. Customers are completely satisfied with the bank’s new service and see the offer as a “clever alternative” to conventional consulting. A whole 90% of all customers evaluate their experience as “positive” to “very positive”. The simple operation of the terminals is particularly noteworthy. A full 90% of the customers surveyed also describe the handling of the video service as “simple and uncomplicated”. Especially for users of the older generations, direct contact at eye level via the high-resolution display seems to be particularly appealing.

© Blatthirsch

Extended service times and many application possibilities

Another positive side effect of the new technology is that the Cantonal Bank can offer a service time that is three hours longer every day. Customers can now contact an advisor personally from 08.00 to 17.30 hours. The service that can be offered via the terminals is as varied as one could wish for. Equipped with a digital sign pad, high-resolution camera, NFC interface and many other useful features, the device is perfectly tailored to the needs of the financial sector and meets all legal requirements without hesitation.

The new customer service – central and innovative

Customers are advised on all important financial topics by seven competent employees sitting at specially equipped PC workstations. The high-resolution cameras in combination with several monitors enable the advisors to provide efficient and customer-oriented advice with perfectly simulated eye contact with the customer. This creates proximity and trust!

© Blatthirsch

eKiosk, Tellma & the Cantonal Bank of Uri – A strong project

Together with our partner Tellma, we are pleased to have won the Urner Kantonalbank for the project and were able to convince them with our terminals. The innovative solutions, which can deliver the intelligent interaction of hardware and software, surprise and inspire again and again. A strong project, which was successfully implemented thanks to the constant exchange of information and good project coordination. 

Read more about the solutions in the branches of the Cantonal Banks of Uri and how the video service terminals work in practice.

Successful debut! In the Swiss canton of Uri, the newly developed PHEX VS systems from eKiosk have been in use since June.

Digitalization of branch banks

At the Urner Kantonalbank, all functions of the modern telepresence systems were tested in detail over the last three months and were completely convincing. In the branch offices in Altdorf, Bürglen, Erstfeld and Schattdorf around the south-eastern arm of Lake Lucerne, the video service terminals, which were jointly developed by eKiosk and Tellma, are located and enable the advisors of the cantonal bank to have personal and direct contact with the customers in a very simple way. The video service is used by customers of all ages and meets the requirements for any kind of request. The feedback is outstanding!

© Blatthirsch

From young to old: Simple operation and high satisfaction

After the three-month test phase, the initial conclusion is consistently positive. Customers are completely satisfied with the bank’s new service and see the offer as a “clever alternative” to conventional consulting. A whole 90% of all customers evaluate their experience as “positive” to “very positive”. The simple operation of the terminals is particularly noteworthy. A full 90% of the customers surveyed also describe the handling of the video service as “simple and uncomplicated”. Especially for users of the older generations, direct contact at eye level via the high-resolution display seems to be particularly appealing.

© Blatthirsch

Extended service times and many application possibilities

Another positive side effect of the new technology is that the Cantonal Bank can offer a service time that is three hours longer every day. Customers can now contact an advisor personally from 08.00 to 17.30 hours. The service that can be offered via the terminals is as varied as one could wish for. Equipped with a digital sign pad, high-resolution camera, NFC interface and many other useful features, the device is perfectly tailored to the needs of the financial sector and meets all legal requirements without hesitation.

The new customer service – central and innovative

Customers are advised on all important financial topics by seven competent employees sitting at specially equipped PC workstations. The high-resolution cameras in combination with several monitors enable the advisors to provide efficient and customer-oriented advice with perfectly simulated eye contact with the customer. This creates proximity and trust!

© Blatthirsch

eKiosk, Tellma & the Cantonal Bank of Uri – A strong project

Together with our partner Tellma, we are pleased to have won the Urner Kantonalbank for the project and were able to convince them with our terminals. The innovative solutions, which can deliver the intelligent interaction of hardware and software, surprise and inspire again and again. A strong project, which was successfully implemented thanks to the constant exchange of information and good project coordination. 

Read more about the solutions in the branches of the Cantonal Banks of Uri and how the video service terminals work in practice.

Bezahlinformationen

Bezahl-
optionen

Bezahloptionen im eKiosk Shop

Bezahl-
optionen im eKiosk Shop

Alle Informationen rund um das Thema Bezahlung im Shop der eKiosk GmbH. 

Bei Fragen können Sie sich jederzeit an uns wenden:

+49 351 50174 0

Zum Kontaktformular

Neukunden

In der Regel zahlen Neukunden bei uns per Vorkasse. Ausgenommen sind lediglich Städte bzw. Kommunen und Schulen. Konzerne können im Einzelfall auch andere Regelungen vereinbaren.

Bestandskunden

Kunden, die bei uns als Bestandskunden geführt werden, zahlen standardmäßig per Rechnung (10 Tage Netto oder nach Vereinbarung).

Mietgeschäft

Kunden, die bei uns Produkte mieten, zahlen immer per Vorkasse. Das gilt auch für Bestandskunden.

Leihstellungen

Wenn Sie von uns eine Leihstellung erhalten, zahlen Sie den Versand per Vorkasse oder nach Vereinbarung.

Versandinformationen

Versand-
informationen

Versandinformationen zum eKiosk Shop

VERSAND-
INFORMATIONEN ZUM EKIOSK SHOP

Alle Informationen rund um das Thema Versand der eKiosk Produkte. 

Bei Fragen können Sie sich jederzeit an uns wenden:

+49 351 50174 0

Zum Kontaktformular

Versand von Kaufgeräten

Versand per Paket

Kleine Systeme, wie z. B. das SIRRION 12“ und 15“ sowie Ersatzteile versenden wir per Paket.

23,00 € innerhalb Deutschlands

Versand mit Europalette

Fast alle Kiosksysteme zwischen 19“ und 42“ versenden wir per Europalette.

  • 153,00 € – 1 Gerät je Palette, in Deutschland
  • 167,00 € – 2 Geräte je Palette, in Deutschland
  • 264,00 € – 1 Gerät je Palette, nach Österreich
  • 434,00 € – 1 Gerät je Palette, inkl. Zoll, in der Schweiz

Bei einigen Geräten ist ein Versand mit 2 Geräten pro Palette möglich. Fragen Sie hierzu bei unserem Vertrieb nach: Zum Kontaktformular

Sonderpalette

Alle Modelle größer als 49” versenden wir per Sonderpalette. Die Preise werden je nach Produkt individuell vereinbart. Fragen Sie hierzu bei unserem Vertrieb nach: Zum Kontaktformular

Trackcase

Auf Wunsch versenden wir Geräte in einer stabilen Transportbox/einem Flight-Case. Es wird immer nur 1 Gerät je Case verpackt.

  • 263,00 € – in Deutschland, inkl. Rückholung des leeren Case
  • 479,00 € – nach Österreich inkl. Rückholung des leeren Case
  • 850,00 € – in die Schweiz, inkl. Rückholung des leeren Case

Kurier

Auf Wunsch versenden wir unsere Produkte per Kurier. Die Kosten sind abhängig von der Lieferadresse und anderen Faktoren. Wir überprüfen gerne die Verfügbarkeit für Sie auf Anfrage.

Wir empfehlen ein Versenden per Kurier bei einer Stückzahl von mehr als 2 Modellen, vor allem für Geräte ab 42”.

Versand von Mietgeräten

  • per Europalette: CERES 22“, Console 32“
  • per Case: PHEX Stand 55“
  • per Kurier: Kosten abhängig von der Lieferadresse

Eine Spedition liefert Ihnen die Produkte per Europalette oder Case bis frei Bordsteinkante.

Die Kosten entsprechen einem Versand von Kaufgeräten.

Auf Wunsch beauftragen wir einen Kurier, der das Modell bis frei Verwendungsstelle liefert. Fragen Sie hierzu bei unserem Vertrieb nach: Zum Kontaktformular