Siri, I am your father!
A digital signage device with speech recognition provides exactly the same advantages as on a smartphone. The only catch: kiosk systems are often in public places and users rarely use speech recognition in public spaces. For the speech software, this means that commands must be kept as concise as possible. Simple commands with the appropriate vocabulary promise a quick problem solution and a pleasant customer experience.
Probably the most promising application area for speech recognition in the digital signage sector is therefore the hotel industry. Here, guests can communicate freely with the software without being disturbed in their privacy. Application examples can be transmitted here from smart home. Via voice control, the lights could be dimmed, room service ordered or the alarm clock set. A “digital agent” could be used, which is adapted to the individual design of the hotel business. This can also be shown visually on the display of the device.
“Guests have the feeling that they are having a personal experience with these digital agents,” says David Brebner (CEO of Umajn).
The use of this technology is therefore particularly suitable for facilities that want to create a brand. But it is not only the guests who can benefit from it. Hotel employees can also use such a system. Whether wayfinding or data reconciliation, the kiosk system can be connected to the hotel software so that only the communication surface changes. According to Brebner, hotel management is often all about displaying the right data at the right time for the right employees. A modern hotel can therefore also optimize its management.
In summary, it can be said that our communication methods are in a constant state of flux and digital signage is one of the megatrends of modernity. Voice recognition in kiosk devices is still in its early stages, but there is still plenty of room to grow. With small steps, speech recognition will become more and more important in our everyday life, even away from the smartphone.
But what does Siri actually answer to the sentence: “I am your father”? Matching the original film quote Siri only gives us: “Noooooooooooooooooooo”.
A digital signage device with speech recognition provides exactly the same advantages as on a smartphone. The only catch: kiosk systems are often in public places and users rarely use speech recognition in public spaces. For the speech software, this means that commands must be kept as concise as possible. Simple commands with the appropriate vocabulary promise a quick problem solution and a pleasant customer experience.
Probably the most promising application area for speech recognition in the digital signage sector is therefore the hotel industry. Here, guests can communicate freely with the software without being disturbed in their privacy. Application examples can be transmitted here from smart home. Via voice control, the lights could be dimmed, room service ordered or the alarm clock set. A “digital agent” could be used, which is adapted to the individual design of the hotel business. This can also be shown visually on the display of the device.
“Guests have the feeling that they are having a personal experience with these digital agents,” says David Brebner (CEO of Umajn).
The use of this technology is therefore particularly suitable for facilities that want to create a brand. But it is not only the guests who can benefit from it. Hotel employees can also use such a system. Whether wayfinding or data reconciliation, the kiosk system can be connected to the hotel software so that only the communication surface changes. According to Brebner, hotel management is often all about displaying the right data at the right time for the right employees. A modern hotel can therefore also optimize its management.
In summary, it can be said that our communication methods are in a constant state of flux and digital signage is one of the megatrends of modernity. Voice recognition in kiosk devices is still in its early stages, but there is still plenty of room to grow. With small steps, speech recognition will become more and more important in our everyday life, even away from the smartphone.
But what does Siri actually answer to the sentence: “I am your father”? Matching the original film quote Siri only gives us: “Noooooooooooooooooooo”.